Effective date: January 22, 2024 Last updated on: January 22,
2024
1. GENERAL
a. This Mobile
Application with the name of TRUE COLORS ("App/TRUE COLORS") is
operated by RAMA KRISHNA K("/We/Our/Us"). We are committed to
protecting and respecting your privacy. We do collect your personal
information and process your personal data in accordance with the IT
Act, 2000 (21 of 2000) and other national and state laws which
relate to the processing of personal data. Please read the following
carefully to understand our views and practices regarding your
personal data.
b. Downloading, accessing, or otherwise using
the App indicates that you have read this Privacy Policy and consent
to its terms. If you do not consent to the terms of this Privacy
Policy, do not proceed to download, access, or otherwise use the
App.
c. We collect your personal information in order to
provide and continually improve our products and services.
d.
Our privacy policy is subject to change at any time without notice.
To make sure you are aware of any changes, please review this policy
periodically. The last updated date can be found at the beginning of
this policy.
e. All partner firms and any third-party working
with or for Us, and who have access to personal information, will be
expected to read and comply with this policy. No third party may
access, or process personal information held by Us without having
first entered into a confidentiality agreement.
2. HOW WE COLLECT THE INFORMATION
a. From you directly and through this App: We may collect
information through the App when you visit. The data we collect
depends on the context of your interactions with our App.
b.
Through business interaction: We may collect information through
business interaction with you or your employees.
c. From other
sources: We may receive information from other sources, such as
public databases; joint marketing partners; social media platforms;
or other third parties such as:
1. Updated delivery and address
information from our carriers or other third parties, which we use
to correct our records and deliver your next purchase or
communication more easily.
II. Information about your
interactions with the products and services offered by our
subsidiaries.
3. INFORMATION WE COLLECT
a. We
collect information primarily to provide better services to all of
our customers.
b. We collect the following information from you
when you use or signup on our App: NAME, MOBILE NUMBER
Name,
Gender, Mobile number and Email
c. When you visit our App, some
information is automatically collected. This may include information
such as the type of mobile device, Operating System (OS) running on
your device, Internet Protocol (IP) address, unique user ID, access
times, device type, and language. We also collect information about
how you use Our products or services.
d. We automatically
collect purchase or content use history, which we sometimes
aggregate with similar information from other customers to create
features such as Best Seller, Top Rated, etc...
e. The information about your usage of the App, including crash logs
and usage statistics.
f. By using this App, you are agreeing
that We may advertise your feedback on the App and other marketing
materials.
g. We will retain your information as long as we
require this to provide you with the goods and services and for such
period as mandated by the laws concerned.
h. If you opt to
receive marketing correspondence from us, subscribe to our mailing
list or newsletters, enter into any of our competitions or provide
us with your details at networking events, we may use your personal
data for our legitimate interests in order to provide you with
details about our goods, services, business updates and events.
4. HOW WE USE INFORMATION
a. We use
the information we collect primarily to provide, maintain, protect,
and improve our current products and services.
b. We use the
information collected through this App as described in this policy
and we may use your information to:
I. Improve our services,
App and how we operate our businesses;
II. Understand and
enhance your experience using our App, products and services;
III.
Personalize our products or services and make recommendations;
IV.
Provide and deliver the products and services you request;
V.
Process, manage, complete, and account for transactions;
VI.
Provide customer support and respond to your requests, comments, and
inquiries;
VII. Create and manage the online accounts you
manage on our App;
VIII. Send you related information,
including confirmations, invoices, technical notices, updates,
security alerts and support and administrative messages;
IX.
Communicate with you about promotions, upcoming events, and news
about products and services;
X. We may process your personal
information without your knowledge or consent where required by
applicable law or regulation for the purposes of verification of
identity or for prevention, detection, or investigation, including
of cyber incidents, prosecution, and punishment of offences;
XI.
Protect, investigate, and deter against fraudulent, unauthorized, or
illegal activity.
5. DATA TRANSFER
a.
Information about our users is an important part of our business and
we take due care.
b.We share your data with your consent to
complete any transaction or provide any product or service you have
requested or authorized. We also share data with our affiliates and
subsidiaries, with vendors working on our behalf.
c. We may
employ other companies and individuals to perform functions on our
behalf. The functions include fulfilling orders for products or
services, delivering packages, sending postal mail and e-mail,
removing repetitive information from customer lists, providing
marketing assistance, providing search results and links (including
paid listings and links), processing payments, transmitting content,
scoring credit risk, and providing customer service.
d. These
third-party service providers have access to personal information
needed to perform their functions but may not use it for other
purposes. Further, they must process the personal information in
accordance with this Privacy Policy and as permitted by applicable
data protection laws.
e. We release accounts and other personal
information when we believe it is appropriate to comply with the
law, enforce or apply our conditions of use, and other agreements,
and protect the rights, property or safety of Us, our users, or
others. This includes exchanging information with other companies
and organizations for fraud protection and credit risk reduction.
6. DATA SECURITY
a. We take due care
to protect customer data. Technical measures are in place to prevent
unauthorized or unlawful access to data and against accidental loss
or destruction of, or damage to the data. The employees who are
dealing with the data have been trained to protect the data from any
illegal or unauthorized usage.
b. We follow the Payment Card
Industry Data Security Standard (PCI DSS) when handling branded
credit cards from the major card schemes.
c. We maintain
physical, electronic, and procedural safeguards in connection with
the collection, storage, and disclosure of personal customer
information.
d. We take reasonable steps to help protect your
personal information in an effort to prevent loss, misuse,
unauthorized access, disclosure alteration and destruction. It is
your responsibility to protect your user names and passwords to help
prevent anyone from accessing or abusing your accounts and services.
You should not use or reuse the same passwords you use with other
accounts as your password for our services.
e. It is important
for you to protect against unauthorized access to your password,
your devices, and applications. Be sure to sign off when you finish
using a non-personal device.
f. The information you provide to
us is shared on our secure servers. We have implemented appropriate
physical, technical and organizational measures designed to secure
your information against accidental loss and unauthorized access,
use, alteration, or disclosure. In addition, we limit access to
personal data to those employees, agents, contractors, and other
third parties that have a legitimate business need for such
access.
7. LINKS TO THIRD-PARTY SITES/APPS
Our App may, from time to time, contain links to and from
other Apps/Websites of third parties. Please note that if you follow
a link to any of these Apps/Websites, such Apps/Websites will apply
different terms to the collection and privacy of your personal data,
and we do not accept any responsibility or liability for these
policies. When you leave our Site, we encourage you to read the
privacy policy of every App/Website you visit.
8. SHARING OF PERSONAL INFORMATION
a.
We do not share your personal data with third parties without your
prior consent other than:
I. With third parties who work on our
behalf provided such third parties adhere to the data protection
principles set out in the IT Act, 2000 (21 of 2000) and other
applicable legislation, or enter into a written agreement with Us
requiring that the third party provide at least the same level of
privacy protection as is required by such principles;
II. To
comply with laws or to respond to lawful requests and legal
process;
III. To protect the rights and property of Us, our
agents, customers, and others including to enforce our agreements,
policies and terms of use;
IV. In an emergency, including to
protect the personal safety of any person; and
V. For the
purpose of a business deal (or negotiation of a business deal)
involving the sale or transfer of all or a part of our business or
assets (business deals may include, for example, any merger,
financing, acquisition, divestiture or bankruptcy transaction or
proceeding).
9. CHILDREN
If you are
under the age of 18 or the age of majority in the jurisdiction in
which you reside, you may only use Our App with the consent of your
parent or legal guardian. In any case, We will not be liable for any
cause of action that arose due to non-compliance with this
section.
10. YOUR INFORMATION CHOICES AND CHANGES
a. You can also make choices about the collection and processing of your data by Us. You can access your personal data and opt-out of certain services provided by the Us.
In some cases, your ability to control and access to your data will be subject to applicable laws.
b. You may opt-out of receiving promotional emails from Us by following the instructions in those emails.
If you opt-out, we may still send you non-promotional emails, such as emails about our ongoing business relationship.
You may also send requests about you got preferences,
changes and deletions to your information including requests to opt-out of sharing your personal information with third parties by sending an email to the email address provided at the bottom of this document.
11. Delete Your Personal Data
a.You have the right to delete or request that we assist in deleting
the Personal Data that We have collected about You.
b.Our Service may give You the ability to delete certain information
about You from within the Service.
c.You may update, amend, or delete Your information at any time by
emailing us at truecolorsbills@gmail.com.,upon your request we will
close your account and remove your personal information from view as
soon as reasonably possible based on your account activity and in
accordance with applicable law. We do retain information from closed
accounts in order to comply with the law, prevent fraud, collect any
fees owed, resolve disputes, troubleshoot problems, assist with any
investigations of any user, enforce our terms and conditions, and
take any other actions otherwise permitted by law that we deem
necessary in our sole and absolute discretion. You should
understand, however, that once you publicly post a request, offer,
comment, feedback, or any other information onto the Platform, you
may not be able to change or remove it. Once we have deleted or
removed your account, you agree that Joeyrooms shall not be
responsible for any personal information that was not included
within your deleted and/or removed account that remains on the
Platform. Please note, however, that We may need to retain certain
information when we have a legal obligation or lawful basis to do
so.