DO’S AND DONT’S FOR LAUNDRY SERVICE

1. REGISTERED STUDENTS ARE REQUESTED TO FILL THEIR LAUNDRY BAGS PROVIDED BY TRUE COLORS WITH SOILED GARMENT.

2. YOUR LAUNDRY BAG IS NOT TRANSFERABLE TO ANY ONE AND SHOULD BE SOLELY USED BY REGISTERED CUSTOMER. IN CASE OF VACATING OR DISCONTINUING DUE TO ANY REASON BAG SHOULD BE HANDLED BACK TO THE LAUNDRY OR TAKEN BY THE CUSTOMER HIMSELF.

3. KINDLY BRING COLLEGE ID AT COLLEGE LAUNDROMAT CENTRE WHILE DROPPING AND COLLECTION OF LAUNDRY BAG.

4. EACH STUDENT WILL BE GIVEN WASHES BASED PER ACADEMIC YEAR.

5. VALIDITY OF THE PLAN REMAINS TILL THE END OF ACADEMIC YEAR OR SEMESTER (FOR 4^TH YEARS) BASED ON THE AVAILABLE PLANS.

6. NO REFUND IN ANYFORM FOR ANY UNUSED WASH WILL BE MADE AFTER THE EXPIRY OF PLAN VALIDITY.

7. IN CASE OF VACATING THE HOSTEL THE RULES OF REFUND OF THE HOSTEL MANAGENT WILL BE APPLICABLE.

8. PLEASE DROP YOUR LAUNDRY BAG IN YOUR RESPECTIVE LAUNDRY BAG ON ALLOTED DAY AS PER SCHEDULE DISPLAYED AND KINDLY COLLECT AFTER 48 HRS DURING THE TIME MENTIONED ABOVE FROM THE SAME PICKUP POINT.

9. INCASE OF EMERGENCY ANY REGISTERED STUDENT CAN APPROACH LAUNDROMAT PICK-UP POINT FOR A WASH.

10. IRON WILL BE DONE FOR SIX PAIRS ONLY AND REST TO BE FOLDED AS PER THE PLAN SUBSCRIBED.

11. KINDLY DROP YOUR BAGS DURING YOUR SCHEDULE DAY AND TIMINGS DIPLAYED IN THE ROASTER ONLY. BAGS DROPPED AFTER THE TIME WILL NOT BE COLLECTED AFTER 8PM.

12. EACH WASH MEANS USAGE OF ONE WASHER FOR ONE WASH CYCLE OF 5KG/6KG LOAD PLUS USAGE OF ONE DRYER OF 5KG/6KG BASED ON THE PLAN WHICH INCLUDES THE DETERGENT.

13. TRUE COLORS IS NOT RESPONSIBLE FOR CLOTHING THAT BLEEDS OR SHRINKS OR OTHERWISE CHANGES AS A RESULT OF WET WASH AND TUMBLE DRY.

14. TRUE COLORS WILL NOT BE RESPONSIBLE FOR GARMENT LABELLED FOR HAND WASH ONLY OR DRY CLEAN ONLY AND WE ARE NOT RESPONSIBLE TO CHECK FOR CUSTOMERS GARMENT. PLEASE CHECK GARMENT BEFORE DROPPING.

15. IN CASE OF ANY COMPLAINTS STUDENTS SHOULD LOG THEIR COMPLAINT IN THE APP BEFORE PRESSING RECEIVED OPTION IN THE APP.

16. COMPLAINTS WILL BE CONSIDERED ONLY IF RAISED IN THE APP OR COMMUNICATED TO US THROUGH EMAIL TO services@true-colors.in .

17. TRUE COLORS IS NOT RESPONSIBLE FOR LOSS OR DAMAGE TO ANY PERSONAL OR NON-CLEANABLE ITEMS LEFT IN THE CLOTHING OR BAGS SUCH AS MONEY OR JEWELLERY OR ANYTHING ELSE. STUDENTS SHOULDN’T LEAVE SUCH ITEMS IN THE LAUNDRY BAG THEY DROP.

18. DON’T MIXUP CLOTHES WITH OTHERS OR SOME OF YOURS IN OTHERS DURING THE TIME OF LAUNDRY.

19. TRUE COLORS RESERVE THE RIGHTS TO CHANGE THE TERMS AND CONDITIONS ON TIMELY BASIS.

KINDLY VISIT OUR TERMS AND CONDITIONS ON TIMELY BASIS.