DOŐS
AND DONTŐS FOR LAUNDRY SERVICE
1. REGISTERED
STUDENTS ARE REQUESTED TO FILL THEIR LAUNDRY BAGS PROVIDED BY TRUE COLORS WITH
SOILED GARMENT.
2. YOUR
LAUNDRY BAG IS NOT TRANSFERABLE TO ANY ONE AND SHOULD BE SOLELY USED BY
REGISTERED CUSTOMER. IN CASE OF VACATING OR DISCONTINUING DUE TO ANY REASON BAG
SHOULD BE HANDLED BACK TO THE LAUNDRY OR TAKEN BY THE CUSTOMER HIMSELF.
3. KINDLY
BRING COLLEGE ID AT COLLEGE LAUNDROMAT CENTRE WHILE DROPPING AND COLLECTION OF
LAUNDRY BAG.
4. EACH
STUDENT WILL BE GIVEN WASHES BASED PER ACADEMIC YEAR.
5. VALIDITY OF
THE PLAN REMAINS TILL THE END OF ACADEMIC YEAR OR SEMESTER (FOR 4TH
YEARS) BASED ON THE AVAILABLE PLANS.
6. NO REFUND
IN ANYFORM FOR ANY UNUSED WASH WILL BE MADE AFTER THE EXPIRY OF PLAN VALIDITY.
7. IN CASE OF
VACATING THE HOSTEL THE RULES OF REFUND OF THE HOSTEL MANAGENT WILL BE
APPLICABLE.
8. PLEASE DROP
YOUR LAUNDRY BAG IN YOUR RESPECTIVE LAUNDRY BAG ON ALLOTED DAY AS PER SCHEDULE
DISPLAYED AND KINDLY COLLECT AFTER 48 HRS DURING THE TIME MENTIONED ABOVE FROM
THE SAME PICKUP POINT.
9. INCASE OF
EMERGENCY ANY REGISTERED STUDENT CAN APPROACH LAUNDROMAT PICK-UP POINT FOR A
WASH.
10. IRON WILL
BE DONE FOR SIX PAIRS ONLY AND REST TO BE FOLDED AS PER THE PLAN SUBSCRIBED.
11. KINDLY DROP
YOUR BAGS DURING YOUR SCHEDULE DAY AND TIMINGS DIPLAYED IN THE ROASTER ONLY.
BAGS DROPPED AFTER THE TIME WILL NOT BE COLLECTED AFTER 8PM.
12. EACH WASH
MEANS USAGE OF ONE WASHER FOR ONE WASH CYCLE OF 5KG/6KG LOAD PLUS USAGE OF ONE
DRYER OF 5KG/6KG BASED ON THE PLAN WHICH INCLUDES THE DETERGENT.
13. TRUE COLORS
IS NOT RESPONSIBLE FOR CLOTHING THAT BLEEDS OR SHRINKS OR OTHERWISE CHANGES AS
A RESULT OF WET WASH AND TUMBLE DRY.
14. TRUE COLORS
WILL NOT BE RESPONSIBLE FOR GARMENT LABELLED FOR HAND WASH ONLY OR DRY CLEAN
ONLY AND WE ARE NOT RESPONSIBLE TO CHECK FOR CUSTOMERS GARMENT. PLEASE CHECK
GARMENT BEFORE DROPPING.
15. IN CASE OF
ANY COMPLAINTS STUDENTS SHOULD LOG THEIR COMPLAINT IN THE APP BEFORE PRESSING RECEIVED
OPTION IN THE APP.
16. COMPLAINTS
WILL BE CONSIDERED ONLY IF RAISED IN THE APP OR COMMUNICATED TO US THROUGH EMAIL
TO services@true-colors.in .
17. TRUE COLORS
IS NOT RESPONSIBLE FOR LOSS OR DAMAGE TO ANY PERSONAL OR NON-CLEANABLE ITEMS
LEFT IN THE CLOTHING OR BAGS SUCH AS MONEY OR JEWELLERY OR ANYTHING ELSE.
STUDENTS SHOULDNŐT LEAVE SUCH ITEMS IN THE LAUNDRY BAG THEY DROP.
18. DONŐT MIXUP
CLOTHES WITH OTHERS OR SOME OF YOURS IN OTHERS DURING THE TIME OF LAUNDRY.
19. TRUE COLORS
RESERVE THE RIGHTS TO CHANGE THE TERMS AND CONDITIONS ON TIMELY BASIS.
KINDLY VISIT OUR TERMS AND CONDITIONS ON TIMELY BASIS.